Terms of Service

Last Updated: [25.11.2024]

1. Introduction

Welcome to PrimeSkinLab (“we”, “us”, or “our”), operated by Greenfish Soft Ltd. These Terms of Service (“Terms”) govern your access to and use of our website located at www.primeskinlab.com (“Website”) and the purchase of our products. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

2. Company Information

• Company Name: Greenfish Soft Ltd
• Company Number: 16027558
• Registered Address: 11 Gamlin Close, Wellington, TA21 8FN, England
• Server Location: Our servers are located in Germany.

3. Acceptance of Terms

By accessing or using our Website, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Website on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

4. Modification of Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on the Website. It is your responsibility to review these Terms periodically. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.

5. Eligibility

By using our Website, you represent and warrant that you:

• Are at least 18 years of age or the legal age of majority in your jurisdiction.
• Have the legal capacity to enter into binding contracts.
• Are not barred from using the Website under any applicable laws.

6. Account Registration

a. Creating an Account

To purchase products from our Website, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information up-to-date.

b. Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

7. User Obligations

You agree to:

• Use the Website in compliance with all applicable laws and regulations.
• Provide accurate and truthful information.
• Respect the intellectual property rights of others.
• Not engage in any fraudulent or deceptive practices.

8. Prohibited Conduct

You agree not to:

• Use the Website for any illegal or unauthorized purpose.
• Post or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
• Interfere with or disrupt the operation of the Website.
• Attempt to gain unauthorized access to any part of the Website or its related systems.
• Use any robot, spider, or other automatic device to access the Website without our express written permission.

9. Product Information

a. Description of Products

We offer digital goods in the form of CS2 skins. All product descriptions are subject to change at any time without notice at our sole discretion.

b. Accuracy of Information

We strive to ensure that all information on the Website is accurate. However, we do not warrant that product descriptions or other content are error-free, complete, or current.

10. Pricing and Payment

a. Pricing

All prices are listed in euro and are subject to change without notice. Prices do not include taxes, duties, or other fees that may be applicable.

b. Payment Methods

We accept various payment methods, which will be indicated during the checkout process. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.

c. Payment Processing

Payments are processed through secure third-party payment processors. We do not store your payment information on our servers.

11. Delivery of Digital Goods

a. Delivery Method

Upon successful payment, the purchased CS2 skins will be delivered to your designated account or via the method specified during the purchase process.

b. Delivery Timeframe

We strive to deliver digital goods promptly. However, delivery times may vary due to factors beyond our control.

12. Refunds and Returns

a. Refund Policy

Due to the nature of digital goods, all sales are final, and we do not offer refunds unless required by law.

b. Exceptions

If you experience issues with your purchase, please contact our customer support at support@primeskinlab.com, and we will assess the situation on a case-by-case basis.

13. Intellectual Property

a. Ownership

All content on the Website, including text, graphics, logos, images, and software, is the property of Greenfish Soft Ltd or its content suppliers and is protected by intellectual property laws.

b. Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes.

c. Restrictions

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content on the Website without our prior written permission.

14. Disclaimers

a. No Warranty

The Website and its content are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied. We do not warrant that the Website will be uninterrupted or error-free.

b. Use at Your Own Risk

Your use of the Website and purchase of products is at your sole risk. We are not responsible for any damages to your device or loss of data resulting from your use of the Website.

15. Limitation of Liability

To the fullest extent permitted by law, in no event shall Greenfish Soft Ltd, its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or purchase of products.

16. Indemnification

You agree to indemnify, defend, and hold harmless Greenfish Soft Ltd and its affiliates from any claims, liabilities, damages, losses, or expenses arising out of or related to your violation of these Terms or your use of the Website.

17. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of laws principles.

18. Dispute Resolution

a. Informal Negotiations

Before initiating any legal action, you agree to attempt to resolve the dispute informally by contacting us at support@primeskinlab.com.

b. Arbitration

If a dispute cannot be resolved informally, it shall be settled by binding arbitration in accordance with the rules of the [Appropriate Arbitration Body] in England.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

20. Termination

We reserve the right to terminate or suspend your access to the Website, without prior notice or liability, for any reason, including breach of these Terms.

21. Entire Agreement

These Terms constitute the entire agreement between you and Greenfish Soft Ltd regarding the use of the Website and supersede any prior agreements.

22. Waiver

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.

23. Assignment

You may not assign any rights or obligations under these Terms without our prior written consent. We may assign our rights under these Terms without restriction.

24. Electronic Communications

By using our Website, you consent to receive electronic communications from us. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirements.

25. Contact Information

If you have any questions about these Terms, please contact us:

• Email: support@primeskinlab.com
• Address: Greenfish Soft Ltd, 11 Gamlin Close, Wellington, TA21 8FN, England

26. International Users

Accessing the Website from territories where its contents are illegal is prohibited. If you choose to access the Website from locations outside of England, you do so on your own initiative and are responsible for compliance with local laws.

27. Compliance with Laws

You agree to comply with all applicable laws, statutes, ordinances, and regulations regarding your use of the Website and your purchase of products.

28. Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, pandemics, or other events of force majeure.

29. Language

These Terms are written in English. If they are translated into another language, the English version shall prevail in the event of any inconsistencies.

30. Feedback and Submissions

Any feedback, comments, or suggestions you may provide regarding PrimeSkinLab is entirely voluntary, and we will be free to use such feedback without any obligation to you

31. Third-Party Rights

These Terms do not confer any rights on any third party.

32. Privacy Policy

Your use of the Website is also subject to our Privacy Policy, which is incorporated into these Terms by this reference.

33. Digital Millennium Copyright Act (DMCA) Compliance

If you believe that any content on our Website infringes upon your copyright, please notify us in accordance with our DMCA policy outlined in our Copyright Policy.

34. Notices

All notices required or permitted under these Terms shall be in writing and delivered to:

• Email: support@primeskinlab.com
• Address: Greenfish Soft Ltd, 11 Gamlin Close, Wellington, TA21 8FN, England

35. Survival

All provisions of these Terms which by their nature should survive termination shall survive termination, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

36. No Agency Relationship

Nothing in these Terms shall be construed as creating an agency, partnership, joint venture, or employer-employee relationship between you and Greenfish Soft Ltd.

37. Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

38. Export Controls

You agree not to export or re-export any products purchased through the Website except in compliance with the export control laws of any relevant jurisdictions.

39. Server Location

Please note that our servers are located in Germany. By using our Website, you consent to the transfer and processing of your data in Germany.

40. Final Remarks

Your use of PrimeSkinLab signifies your acceptance of these Terms. Thank you for choosing PrimeSkinLab for your CS2 skins purchasing needs.

We appreciate your business and look forward to serving you.