Get answers to common questions about buying CS2 skins on PrimeSkinLab. For anything else, our support team is ready to help!
Explore our wide selection of CS2 skins, add your chosen items to the cart, and follow the checkout steps to complete your purchase. It’s simple, fast, and secure.
We accept Visa, MasterCard, Google Pay, and Apple Pay. All transactions are securely processed.
Currently, only PrimeSkinLab can list and sell skins on this site. We’re focused on providing a curated collection for purchase.
Once your payment is confirmed, your skins will be sent via Steam Trade. You’ll need to accept the trade offer to complete the transfer.
After receiving the trade offer, you must accept it within 30 minutes. If it’s not confirmed in time, the trade will be automatically canceled, and the purchase will not be completed.
Yes, we offer a 7-day refund policy in cases of incorrect items. Contact support if there’s an issue with your order.
If you receive an incorrect skin, reach out to our support team for a quick resolution.
Your Steam Trade URL allows us to send your purchased items to your Steam account. You’ll need it to complete transactions on our site.
Visit Steam’s Trade Offer Privacy page or check your settings in the Steam app under “Who can send me Trade Offers?” to find your Trade URL.
If you’ve entered an incorrect Trade URL, please contact our support team to update it and ensure a smooth transaction.
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Greenfish Soft Ltd, Company No 16027558, 11 Gamlin Close, Wellington, TA21 8FN, England